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Mister Vapor ("Mister Vapor", "we", "us", or "our") respects your privacy and is committed to protecting the personal information you provide when visiting our websites, creating an account, placing an order, contacting us, or otherwise using our services.
This Privacy Policy explains what information we collect, how we use it, when we may share it, and the choices available to you regarding your personal information.
By accessing or using Mister Vapor websites, including mistervapor.ca and on.mistervapor.ca, you acknowledge the practices described in this Privacy Policy.
We may collect personal information that you provide directly to us when you make a purchase, create an account, contact customer service, subscribe to marketing communications, participate in a promotion, or otherwise interact with Mister Vapor.
This information may include:
When you browse our website, certain information may also be collected automatically, including your IP address, browser type, device type, operating system, pages viewed, referring website, approximate location, and information about how you interact with our website.
We may use your personal information for purposes including:
When you provide personal information to complete a transaction, place an order, process a payment, arrange delivery, verify your age, request a return, or receive customer service, we may rely on your consent to collect, use, and disclose that information for those purposes.
Where personal information is requested for an additional purpose, such as promotional or marketing communications, we will obtain consent where required or provide you with an opportunity to decline.
You may withdraw your consent for certain uses of your personal information, subject to legal, contractual, and operational requirements.
You may unsubscribe from promotional emails at any time by using the unsubscribe link provided in the email.
You may also contact us at info@mistervapor.ca regarding your privacy preferences.
Please note that withdrawing consent for information necessary to process an order, verify age, prevent fraud, provide delivery, or meet legal requirements may prevent us from providing certain products or services.
Mister Vapor sells age-restricted products. You must be of legal age in your province or territory to access and purchase products from our website.
We may request information necessary to confirm your age or identity. Depending on the order, delivery method, or circumstances, this may include your date of birth or government-issued identification.
Age or identity verification information is collected and used only where reasonably necessary to verify eligibility, prevent fraud, comply with applicable laws, process an order, or complete delivery.
Shipping carriers and delivery providers may also independently request government-issued identification when delivering age-restricted products.
Payments made through our website may be processed by third-party payment processors or payment gateways.
These providers may collect and process payment information such as your credit or debit card details, billing information, and transaction information according to their own privacy and security practices.
Payment providers generally use security standards designed for payment card information, including applicable Payment Card Industry Data Security Standard (PCI-DSS) requirements.
Mister Vapor does not intentionally store complete payment card numbers or security codes unless specifically required and securely handled through an authorized payment service provider.
We use third-party companies and service providers to operate our business and provide services to customers.
These providers may include:
These providers may receive personal information only to the extent reasonably necessary to perform services on our behalf or as otherwise permitted by law.
Third-party providers maintain their own privacy policies and practices. We encourage you to review the privacy policies of any third-party service that processes your information.
Some of our service providers may be located outside Canada or may store or process information in other countries.
When personal information is processed in another jurisdiction, it may be subject to the laws of that jurisdiction and may be accessible to courts, government agencies, law enforcement authorities, or other authorized parties in accordance with applicable law.
We may disclose personal information when reasonably necessary to operate our business or provide our services, including to payment processors, delivery companies, technology providers, fraud prevention services, and other authorized service providers.
We may also disclose personal information when:
If Mister Vapor or substantially all of its business or assets are sold, transferred, merged, reorganized, or otherwise involved in a business transaction, personal information may be transferred as part of that transaction where permitted by law.
Our website may use cookies, pixels, local storage, and similar technologies to operate the website and understand how visitors use our services.
Cookies may be used to:
Some cookies are necessary for the website to function correctly. Other cookies may be optional.
You may be able to control or disable certain cookies through your browser settings or through cookie preference tools made available on our website. Disabling necessary cookies may affect website functionality, including account access, shopping cart functions, age verification, or checkout.
We may use analytics technologies to understand website traffic, visitor behaviour, conversions, and the performance of our website and marketing activities.
These services may collect information such as IP address, browser information, device information, pages visited, referring URLs, and interactions with our website.
We may also use advertising or marketing services to measure campaigns or display relevant advertising where permitted by applicable law and your privacy preferences.
With your consent, Mister Vapor may send you promotional emails regarding new products, promotions, sales, store updates, or other news.
You may unsubscribe from marketing emails at any time by selecting the unsubscribe link included in our promotional emails.
Unsubscribing from promotional communications does not prevent us from sending transactional or service-related communications, such as order confirmations, shipping updates, security notices, or responses to customer service requests.
We take reasonable administrative, technical, and physical measures designed to protect personal information against unauthorized access, use, disclosure, alteration, loss, or destruction.
These measures may include access controls, secure connections, encryption, firewalls, password protection, payment security standards, and restrictions on employee access to personal information.
However, no method of transmission over the Internet or method of electronic storage is completely secure. While we take reasonable precautions to protect personal information, we cannot guarantee absolute security.
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, operate our business, maintain appropriate business and transaction records, resolve disputes, prevent fraud, enforce agreements, and meet legal, tax, accounting, or regulatory obligations.
When personal information is no longer reasonably required, we may delete, destroy, or anonymize it in accordance with our business practices and applicable legal requirements.
You may request access to personal information that Mister Vapor maintains about you and may request that inaccurate or incomplete information be corrected, subject to applicable legal restrictions.
We may need to verify your identity before completing an access or correction request.
To request access to or correction of your personal information, please contact us at info@mistervapor.ca.
You may contact us to request deletion of certain personal information.
We may not be able to delete information that we are required to retain for legitimate business or legal purposes, including transaction records, tax records, fraud prevention records, payment records, regulatory requirements, or information relating to an active dispute.
Our website may contain links to third-party websites or services.
Once you leave our website or access a third-party service, that third party's privacy practices and policies will apply. Mister Vapor is not responsible for the privacy, security, content, or practices of third-party websites.
We encourage you to review the privacy policies of any third-party websites or services you visit.
Mister Vapor does not sell vaping products to individuals who are under the legal age required to purchase such products in their province or territory.
Our website and services are intended only for individuals who meet the applicable legal-age requirements.
If we become aware that personal information has been provided by an individual who is not legally permitted to use our services, we may take reasonable steps to delete or restrict that information where appropriate and permitted by law.
We may update this Privacy Policy periodically to reflect changes to our business practices, technology, service providers, legal requirements, or the services we provide.
Any changes will become effective when the updated Privacy Policy is posted on our website. The "Last Updated" date at the top of this page will indicate when the policy was most recently revised.
We encourage you to review this Privacy Policy periodically.
If you have questions about this Privacy Policy, want to access or correct your personal information, wish to withdraw consent where applicable, or have a concern about how your personal information has been handled, please contact Mister Vapor:
Mister Vapor
2468 St. Clair Ave. West
Toronto, Ontario M6N 1L3
Canada
Email: info@mistervapor.ca
Phone: (647) 346-1683
We will review privacy-related questions and complaints and take reasonable steps to address them in accordance with applicable Canadian privacy laws.
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